If gas flow stops
Kindly check the following
| 1.Do you smell gas? |
| → | If so, kindly contact our office of your area. (If you smell gas) |
| 2.Is your gas hose tap or appliance tap in use closed? |
| 3.Is there gas flow to other gas appliances? |
| → | If so, it is likely that your appliance in use has a problem. Shizuoka Gas will accept your request for repair of such appliances. (Request for repair) |
If there still is no flow of gas
Kindly check your gas meter.
| 4.Is the meter valve lever below the gas meter horizontal? |
| → | If so, turn it to a vertical position to open the gas flow. |
If the restoration is unsuccessful, kindly contact our office of your area.
In case of an earthquake
We may stop the supply of gas to you in case of emergency such as an earthquake.
This will be informed at our web site.