Emergency Contact

We answer emergency calls around the clock.(24 hours 365 days)

Emergency Contact

Navi Dial*

Emergency contact for gas leaks and other urgent matters

Gas leak reporting hotline

● An automated voice system will answer after hours. Please follow the instructions.

● Certain IP telephones and other devices may not be compatible with Navi Dial.
Use the following telephone numbers if this is the case.

Shizuoka
054-285-2111
Fuji, Fujinomiya
0545-52-2260
Eastern Region (Numazu, Mishima, Others)
055-927-2811

Contact via Telephone

Please call the Customer Contact Center below.

Contact Us

Navi Dial

Customer Contact Center

● Certain IP telephones and other devices may not be compatible with Navi Dial.
Use the following telephone numbers if this is the case.

Shizuoka
054-285-2111
Fuji, Fujinomiya
0545-52-2260
Eastern Region (Numazu, Mishima, Others)
055-927-2811

Operating Hours

Monday-Friday【8:45 to 19:00】    /    Saturday, Sunday, Holidays, New Year’s (December 29 to January 4), May 1【8:45 to 18:00】

Contact via Internet

Please use the online contact form provided