If gas flow stops
Kindly check the following
| 1.Do you smell gas? | |
| → | If so, kindly contact our office of your area. (If you smell gas) |
| 2.Is your gas hose tap or appliance tap in use closed? |
| 3.Is there gas flow to other gas appliances? | |
| → |
If so, it is likely that your appliance in use has a problem. Shizuoka Gas will accept your request for repair of such appliances. (Request for repair) |
If there still is no flow of gas
Kindly check your gas meter.
| 4.Is the meter valve lever below the gas meter horizontal? | |
| → | If so, turn it to a vertical position to open the gas flow. |
| 5.Is the gas meter light blinking? | |
| → | If so, kindly follow the restoration procedure. (Restoration of the gas meter) |
If the restoration is unsuccessful, kindly contact our office of your area.
Your contact in case of gas leakage or any other emergency:-
| Shizuoka Office | TEL054-285-2111 |
| Fuji Office | TEL0545-52-2260 |
| East Prefecture Office | TEL055-927-2811 |
In case of an earthquake
We may stop the supply of gas to you in case of emergency such as an earthquake.This will be informed at our web site.