When you move in

When you request our service by moving in to our area, a Shizuoka Gas Eneria staff will visit you and inspect any gas leakage, confirm safe ignition and do any other necessary work. Your request may be received by telephone.

Congestion is expected in a high season (mid March to mid April). Your early call would be appreciated. We will ask you for supply of the following information when you call us.

Kindly be prepared:-

  • Scheduled date and time of moving in (the date and time of beginning the use of gas)
  • Your full name
  • Your mail address
  • Your telephone number

*Your personal presence is required when we begin our service.

Our offices nearest to you:-

Shizuoka Office TEL054-285-2111
FAX054-287-0824
Fuji Office TEL0545-52-2260
FAX0545-53-5043
East Prefecture Office TEL055-927-2811
FAX055-927-2821

Our visit and work

Our staff will visit your house on the agreed date and the time and inspect any gas leakage, confirm safe ignition and do any other necessary work. He will show you a list of tariff for your choice. You will be requested to be present personally as the staff needs to be in your house. The total time of his stay will be 15-20 minutes.

*However, more time may be required depending on the facilities installed for use of gas within your house.